Returns and refund policy
At Greenie Mill, your happiness is our highest priority! We work tirelessly to delight you with our products and make you feel special.
We understand that skincare is a personal purchase, for this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 14 days from the date of purchase. Simply contact us and return the products to our address. However, postage will be charged at actuals.
Our products once opened cannot be repackaged or resold due to the lack of preservative. To keeps things safe for our customers, we do not accept returns on opened merchandise. If you are unsure of a product’s suitability, kindly opt for our sample size packaging.
Please note that we cannot offer exchanges or refunds on any sale, opened or used products. Greenie Mill is not responsible for damage after delivery.
Please allow one to three weeks from the day you return your package for your request to be processed. You will be contacted once your return is complete.
All claims for shortages or damages must be reported to customer service on the day of delivery with unboxing video.
We understand that skincare is a personal purchase, for this reason, we will gladly issue a full refund for any full priced unopened merchandise that is returned within 14 days from the date of purchase, deducting the postage charges. Simply fill the form here, we will get back to you with a return label and a refund excluding two way shipping charges.
OUT OF STOCK ITEMS
We apologize for the inconvenience this may cause. Please recheck availability on a later date.
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